This Privacy Policy explains how Thirty Six Pixels handles information in the SideQuest app and on this website.
Information stored by SideQuest
SideQuest is designed as a local-first organization app. The quests, notes, categories, due dates, reminders, recurrence settings, XP, levels, achievements, and customization choices you create are stored on your device as part of the app experience.
We do not require an account to use the core SideQuest experience. We do not sell your personal information or use the content of your quests for advertising.
Advertising and Google AdMob
SideQuest uses Google AdMob, a third-party advertising service provided by Google, to display banner advertisements on two screens in the app: the Matrix board and the Rewards screen. Banner ads are not shown to users who have SideQuest Premium.
To deliver, measure, and improve ads and to help prevent fraud, the Google Mobile Ads SDK may collect information such as your device type and model, operating system version, IP address and approximate location derived from it, your device’s advertising identifier (IDFA) where permitted, ad interactions such as views and taps, and diagnostic and performance data. The information collected depends on your device settings, your region, applicable consent requirements, and whether ads are personalized. Google processes this information under its own privacy policy.
SideQuest asks for permission through Apple’s App Tracking Transparency prompt before your advertising identifier can be used for personalized ads. If you decline, you will still see ads, but they will not be personalized using your advertising identifier, and you can use the app fully. You can change this choice at any time in iOS Settings > Privacy & Security > Tracking. You can learn more about how Google uses information from apps that use its services at policies.google.com/technologies/partner-sites.
Analytics
SideQuest uses a third-party analytics SDK (PostHog, with data sent to HeyCatch, our analytics provider) to understand how the app is used so we can fix problems and improve features. Analytics are tied to a random, anonymous identifier generated on your device. Because SideQuest has no accounts, we do not link analytics to your name, email address, or any other real-world identity.
The analytics we collect are limited to which screens of the app you view and a small set of app events: completing a quest (including its difficulty, urgency, and the XP awarded), leveling up, defeating a boss, and purchasing a subscription. The SDK may also automatically collect technical information such as app version, device model, operating system version, language and locale settings, and approximate location derived from your IP address, along with app lifecycle events such as app opens.
We do not send the titles, notes, or other content of your quests to our analytics provider, and we do not use analytics data for advertising or share it with advertisers. Analytics data is not used to track you across other companies’ apps or websites.
Information you provide when contacting us
When you email SideQuest support, we receive the information you choose to include, such as your name, email address, device model, iOS version, and details about your question or issue. We use that information only to respond to you, troubleshoot problems, and improve support.
Please do not include passwords, payment details, or sensitive personal information in a support email.
Permissions
SideQuest may request permission to send notifications for reminders. Notifications are optional and can be disabled at any time in iOS Settings. SideQuest does not need access to your contacts, photos, microphone, camera, or location for its core task organization features.
Purchases
SideQuest offers a premium subscription through Apple In-App Purchase for $4.99 per month or $39.99 per year. Subscriptions renew automatically unless you cancel at least 24 hours before the end of the current period. You can manage or cancel your subscription at any time in your Apple ID account settings. Apple processes payments and provides purchase information needed to validate and restore your subscription. SideQuest does not receive or store your payment card details.
Data retention and deletion
Task data remains on your device until you delete it, delete the app, or use an available data-management feature. Analytics data is retained by our analytics provider only as long as needed to understand app usage, and advertising data is retained by Google according to its own policies. Support emails are retained only as long as reasonably necessary to respond to your request and maintain support records.
To ask us to delete information associated with a support conversation, email us at the address below. We may need to retain limited information where required by law or for legitimate security and accounting purposes.
Children’s privacy
SideQuest is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can review and delete it where appropriate.
Changes to this policy
We may update this policy when SideQuest gains new features or our practices change. The latest version will always be published on this page with the date it was last updated.
Contact us
If you have questions about this Privacy Policy or SideQuest’s data practices, contact:
nick@thirtysixpixels.com